Posted on May 30, 2020
An issue with Manager UI was caused by external upstream vendor root certificate (TLS) becoming invalidated. This triggered an invalidated session and redirected users back to Accounts UI after attempting to visit their instance’s content manager. Refer to https://calnetweb.berkeley.edu/calnet-technologists/incommon-sectigo-certificate-service/addtrust-external-root-expiration-may-2020 or our blog at https://www.zesty.io/mindshare/product-announcements/sectigo-addtrust-root-expiration-effects-and-resolution/ for more information.
The issue was first reported on May 30th at 8:32am PT and was resolved on May 30th at 10:58am PT.